Knowledgebase

In some instances you may wish to give access to your site to a third party not employed by 2001 web for the purposes of installing a program or performing a modification to your site. Before giving access to your site to someone not directly employed by 2001web.com please bear the following in mind:

1. 2001 web WILL NOT be held responsible for any damage done to your site due to the errors of programmers or other parties not employed directly by 2001 web. Any repairs or reinstalls performed by us due to the errors of another party will be billed at our full hourly rate.

2. If you do decide to use an outside service to modify your site in some way, make sure you change any passwords before giving them access. This way you can change the passwords back to your usual login once the work is complete so denying them further access to your site. We suggest you do the following:


a. Change the main password for your hosting account cpanel before giving ftp or cpanel access to a third party.

b. If you are giving them access to the admin of a script that runs your site like cubcart, add a new administrator so they can have their own log in. This way you can remove their admin account once the work is complete so they can no longer access your admin area.

c. If they only require ftp access log into your cpanel for your hosting account and create them their own ftp account. EG programmer@yoursite.com and a temporary password. Again you can remove this ftp account once the work is done.

d. If you can, make sure you know the third party is experienced enough to edit your site.

Basically be careful, not all programmers out there are honest, we suggest where possible you employ 2001 web staff to install your programs or modifications for you.

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